Tips for Enjoying The Spa

Tips on Enjoying The Spa

SPA ETIQUETTE

Our Spa environment is one of tranquility and relaxation. Arriving 10 to 15 minutes prior will allow you time to familiarize yourself with the spa and maximize your experience. In consideration of others, please try to converse quietly while in the spa area and turn cell phones off.

CANCELLATIONS & LATE ARRIVALS

Your punctuality is greatly appreciated. If you are running late, please notify us as soon as possible and we will do our best to accommodate you. Guests who are more than 15 minutes late will be charged for their full service.

We are able to reschedule or cancel appointments with a minimum of 24 hours notice. On packages, 48 hours notice is required. There will be a 100% charge if we are not notified.

GRATUITIES & TAXES

Prices listed (excluding packages) do not include taxes or gratuities; gratuities are at the discretion of the guest. With groups of 4 or more, a 15% gratuity will be added to all services.

HEALTH & FITNESS CENTRE

By booking a treatment with our spa, you have full access to our Hotel Fitness Facility. We have a wide variety of equipment including a SYNRGY 360 unit, free weights and cardiovascular machines. Our facility also includes a salt water swimming pool, jacuzzi, and a dry cedar sauna.

GIFT CERTIFICATES

Are you looking for a unique and personal gift? Gift Certificates can be purchased for any dollar amount or service. Phone and mail service also available. Please contact our Spa reception at 250-360-5858 for details.